All Madison Island purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Before you cancel, review our refund policies in this article.
Refund policy
We automatically issue a full refund when you initiate a return within 30 days of delivery.
Request a refund
If you believe you’re eligible for a refund but haven’t received one, contact us by completing a refund request form. We review every refund and aim to respond within two business days.
If you haven't received a refund you're expecting, note that it can take up to 10 business days to appear on your card statement.
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